Hi, how can we help you?
How to contact us
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My game is lagging
Troubleshooting
How can I restore my progress?
My Profile & Settings
My game is closing by itself/crashing
How can I add Friends?
Socials
Voice and Sound issues
How to play Suspects
How do I choose my Character?
What can I do as a Guest?
More
Content Creator Code
Where can I find my player ID?
How to turn off the music and sound effects?
How do I change my username?
How does the Gold Pass work?
How can I progress in the Gold Pass?
Gold Pass Prizes
I accidentally purchased an item with real money
How can I check my receipts?
Why do I have a negative balance?
Terms of Service
Safety Center
Content Usage Policy
How can I give feedback or suggestions to Suspects?
How can I report a player?
Fair Play and Safety
Thumbs Up/Down System
